Privacy Policy

DataDefender BD (“we,” “us,” or “our”) operates https://datadefenderbd.com and provides cybersecurity and IT services. This Privacy Policy describes how we handle information when you visit our website, contact us, or use our services. By using our website, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly and information gathered automatically as you interact with our site:

• Information you provide. When you submit a contact form, request a consultation, or otherwise communicate with us, we may collect your name, email address, phone number, company name, and any details you include in your message.
• Usage & device data. We automatically receive technical information such as your IP address, browser type, device information, referring pages, and the dates and times of your visits.
• Cookies & similar technologies. We use cookies and comparable technologies to keep the site secure, remember preferences, and understand how it is used.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services;
• Operate, maintain, and improve our website and offerings;
• Send administrative messages, updates, and, where permitted, relevant communications;
• Monitor for, prevent, and investigate security incidents, fraud, and misuse;
• Comply with legal obligations and enforce our agreements.

3. Cookies and Tracking

Cookies are small files stored on your device. We use essential cookies required for the site to function and, where applicable, analytics cookies that help us measure and improve performance. You can control or disable cookies through your browser settings, though some features may not work as intended without them.

4. Third-Party Services

We may rely on trusted third-party providers for hosting, analytics, communications, and infrastructure. These providers process data only as needed to deliver their services to us and are expected to safeguard your information. Our website may also link to external sites we do not control; their privacy practices are governed by their own policies.

5. Data Security

As a cybersecurity company, protecting data is core to what we do. We apply appropriate technical and organizational measures — including encryption in transit, access controls, and continuous monitoring — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@datadefenderbd.com or by mail at Dhaka, Bangladesh.